When you visit our store (referred to as the "Store"), we may collect, process, and use personal information about you. If you visit or shop at the Store, we may also collect, process, and use your personal information. We understand the importance of your personal information and are committed to ensuring the integrity and security of the Store. This privacy policy describes the types of personal information we collect about you, how we use this information, and with whom we share it.
This privacy policy will explain your understanding of the following
- What we collect
- Information you provide
- How we use personal data
- How we use cookies and similar tracking technologies
- How we process, share, transfer, and disclose personal data
- Your rights and choices
- How we protect personal data
- How we update this privacy policy
- How to contact us
We may obtain personal information about you from various sources. When you interact with our Store, visit and/or use our social media/network pages (e.g., Facebook, Instagram), we may collect this information. When you access this Store, our social media/network pages (or their corresponding stores or applications), we may also collect certain information about your device or usage through automated means or by using cookies, web server logs, and web beacons.
Categories of Information You Provide
The categories of personal information that the Store may collect include, but are not limited to: 1. Identifiers - (1) Personal identifiers (such as member name, address, telephone number, email, etc.); (2) Financial identifiers (such as credit card or financial institution account information); (3) Identifiers from government data (such as ID numbers, tax ID numbers, passport numbers, etc.). 2. Personal characteristics - Personal descriptions (such as gender, date of birth, size, etc.). 3. Socioeconomic information - Residence, workplace, and facilities (such as residential address).
You can provide personal information to us in various ways, such as when you register on our Store, make purchases, or interact with us on social media. The types of personal information you may provide to us (where applicable) include:
- Contact information (e.g., name, postal address, email address, phone numbers, mobile service provider)
- Age and date of birth
- Gender, preferred language
- Race, gender, preferred language
- Usernames and passwords
- Payment information (such as credit card number, expiration date, shipping and billing addresses)
- Purchase history records
- Product preferences and communication channel preferences
- Content you provide (such as photos, videos, comments, articles, survey responses, and reviews)
- Information you provide to us when you visit our social media pages (such as your name, profile picture, likes, location, friend list, and other information described on social media networks or application registration pages, or detailed location information when using our mobile application)
- Device identifiers, such as device-related information like MAC address, IP address, or other online identifiers.
Why We Collect Your Personal Information
The Store collects personal information for specific purposes related to providing goods or services to you, including but not limited to: (1) Consumer and customer management and service; (2) Consumer protection; (3) Online shopping and other e-commerce services; (4) Verify your personal identity (to protect you from fraud and other criminal activities); (5) Resolve various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) Enhance secure transaction behavior; (7) Debt collection; (8) Notify you of business opportunities, products, services, and updates; (9) Detect and protect you and the Store from errors, fraud, or other criminal activities, and monitor compliance risks; (10) Investigate potential illegal activities related to personal safety, property security, and breaches of contract; (11) Fulfill terms and conditions and return/exchange policies; (12) Actions required by laws and regulations; and (13) Other purposes for which you consented at the time of collection.
We may use the information you provide for the following purposes:
- Sending you promotional content or other communications
- Providing you with requested information and services
- Contacting you for order follow-up or confirmation, appointments, returns, or refunds, and sending you other non-marketing communications related to the products and services we provide
- Processing your payment and/or transactions
- Creating and managing your account, including accessing your purchase history records
- Responding to your inquiries
- Customizing advertisements in our Store, social media stores, and other places to match your interests and history
- Communicating with you and managing your participation in special events, contests, giveaways, activities (if any), surveys, and other offers
- Operating and communicating with you on our social networks or [mobile applications]
- Operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions)
- Complying with applicable legal requirements, relevant industry standards, and our policies
- To prevent duplication and ensure the accuracy of your information, please regularly perform data cleansing, linking, or merging of our records internally or through our service providers.
If you provide us with your personal information, we intend to use it for the purpose of direct marketing, to offer or promote the availability of our products and/or services. However, we will confirm your willingness to receive such marketing messages when sending marketing communications for the first time. If you do not wish to receive such marketing messages, you can express your preference upon receiving the first marketing message or refuse to receive further marketing messages at any time.
If you provide us with relevant information and explicitly consent to such usage, we can use various categories of personal data provided in the section "Information You Provide" for direct marketing.
Direct marketing communications may be sent to you through various channels, including phone, mail, email, SMS, mobile applications, web applications, social media stores, and other communication methods. If we have obtained your consent, the personal data you provide in forms or the data provided when subscribing to the above will be used for marketing purposes. Our handling of any data transmission issues mentioned in this section will align with the content provided in this privacy policy.
If you do not wish us to use your personal information for direct marketing, you can choose to opt out of our direct marketing by following the procedures outlined in the "Your Rights and Choices" section below. If necessary, we are obligated to cease using your personal information for direct marketing purposes without charging you any fees.
We will only use the personal information you provide for direct marketing in accordance with the Personal Data Protection Act of the Republic of China. Our direct marketing content may take various forms, including but not limited to marketing mail, email, and SMS, as detailed in the following sections.
How We Use "Cookies"
When you use our store, we may collect information about your device model, operating system, device identifier, and login IP address through cookies or similar technologies. We also cache browsing and click information of the data subject for viewing the data subject's online environment. Cookies allow us to identify your identity when you access the store, continually optimize the user-friendliness of the store, and tailor the store based on your preferences. You can also change your browser settings to reject cookies from our store, but this might affect your use of certain store features. With the help of cookies and other similar technologies, we can recognize whether you are an existing user or member without requiring you to log in and authenticate on every page.
Managing "Cookies"
You can manage or delete certain types of tracking technologies based on your preferences. Many browsers have a "Do Not Track" feature that sends a request to the store. Apart from the controls we provide, you can also enable or disable cookies in your internet browser. Most internet browsers allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept cookies, but this setting can be changed. For more information, refer to the "Help" menu of your internet browser or your device's documentation.
The following links provide instructions on controlling cookies in major browsers
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Internet Explorer: https://support.microsoft.com/en-us/help/260971/description-of-cookies
Safari (Desktop): https://support.apple.com/kb/PH5042?locale=en_US
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectlocale=en-US&redirectslug=Cookies
Opera: https://www.opera.com/zh-cn/help
For any other browsers, consult the documentation provided by the browser. In the store, you can delete existing tracking technologies by clearing the cache. When you browse web pages without logging in, we collect cookies necessary to implement browsing features for providing you with relevant services. Please note that if you refuse to use or delete existing tracking technologies, you need to personally change user settings each time you visit, and we might not be able to provide you with a high-quality user experience, and certain functionalities may not work properly.
How We Process, Utilize, Share, Transfer, and Disclose Personal Data
Processing and Utilizing through Third-Party Partners:
Certain functionalities of the store may be provided by our third-party partners. We may entrust partners, including technical service providers, to process certain personal data. For instance, when you use automatic payment features, we may request third-party payment companies to process your credit card information for charging service fees according to your instructions. When making payments, third-party service providers may process personal data of you and your customers to facilitate "know your customer" activities, transaction monitoring, and risk management. We sign confidentiality agreements with third-party service providers to manage data processing purposes, processing periods, and responsibilities, and we require partners to process data according to our requests and this privacy policy. If you disagree with partners collecting personal data necessary to provide relevant services, you or your customers might not be able to use those services.
Sharing of Personal Data
We do not share personal data with any third parties unless one or more of the following situations apply:
At your request, or with your prior explicit authorization or consent;
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and significant public interests;
Directly related to criminal investigations, prosecution, trials, and enforcement;
For safeguarding the life, property, and other significant legitimate rights and interests of you or any other person, but it's difficult to obtain that person's consent;
The involved personal data is disclosed by you to the public;
The involved personal data is collected from legally and publicly disclosed information.
Sharing with WAHL Pro Taiwan and Affiliates
To provide our products and services to you, offer recommendations you might be interested in, resolve account issues, and protect our affiliates or other users' personal and property safety, you acknowledge and agree that we can share personal data of you and your customers with our affiliates. We only share personal data within necessary limits and within the scope of purposes defined by this privacy policy. If we share sensitive personal data or if our affiliates use and process personal data for different purposes, we will seek your authorization and consent again.
Sharing with Third-Party Partners
We only share personal data for legitimate, lawful, necessary, specific, and clear purposes, and only share personal data necessary to provide relevant services to you or your customers. We will not share personal data that identifies your identity unless required by law or regulations. Generally, these third-party partners are also data controllers, and they will process personal data in their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.
In addition, when using our store, we may use third-party features or services (including Apps Store, payment gateways, or logistics service provider applications). Please note that such features or services are provided by third parties. The rules and procedures described in this privacy policy do not apply to these third-party features and services. Any information you provide to third-party stores or service providers will be directly provided to the network operators of these services. Even if you access through the store, you must adhere to the applicable privacy policies and user agreements of these third-party features and services. We are not responsible for the content of any third-party stores or their policies regarding personal data and security measures. Before providing any personal data to third parties, you should read and understand the privacy policies and user agreements of those third parties.
Transfer Principle
Generally, we will not transfer control of personal data to any third party, except in the following cases:
At the request of the data subject, or with your prior explicit authorization or consent;
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense security;
Directly related to public safety, public health, and significant public interests;
Directly related to criminal investigations, prosecution, trials, and enforcement;
For safeguarding the life, property, and other significant legitimate rights and interests of you or any other person, but it's difficult to obtain that person's authorized consent;
The involved personal data is disclosed by you to the public;
The involved personal data is collected from legally and publicly disclosed information;
Transfers that occur during changes in ownership due to acquisitions, mergers, reorganizations, or bankruptcy of operating entities.
Note: If transmission is required for the above reasons, we will inform you of the purpose and type of information to be transferred, as well as the transferee (if sensitive information is involved, we will notify you), and obtain your consent, unless otherwise stipulated by law or regulations. The transferee will continue to fulfill personal data-related obligations under this agreement.
Public Disclosure
In principle, we will not disclose your personal data to the public or undefined groups, but we may disclose your personal data according to the agreement with you or applicable laws and regulations.
Minors
This store is not intended for individuals under 18 years of age. We do not knowingly collect personal data of children.
If you are a parent or guardian and believe your child has provided personal data to us, please contact us at the address above to request deletion.
Your Rights and Choices
For personal data we collect from you, we provide you with certain choices, such as how we use this information and how we communicate with you. To update your preferences, request removal of your information from our mailing list, or submit requests, please follow the instructions provided in the "How to Contact Us" section below.
How to Contact Us
If you have any questions or opinions about this privacy policy, or if you wish to update information about you or your preferences, please contact us at service@gc-wptw.com.
